Uninterrupted engineers ship faster

TierZero is an AI production agent platform that automatically investigates incidents, triages alerts, answers internal engineering questions, fixes CI/CD failures, and executes remediation in your environment. It integrates with your existing observability stack and operates in Slack, so your engineers can focus on shipping features instead of firefighting.

AIOps tools use statistical ML for anomaly detection and alert correlation. AI SRE tools focus on incident investigation and root cause analysis. TierZero is an AI production agent that covers the full post-deployment lifecycle: incident response, alert triage, internal support Q&A, CI/CD automation, and proactive issue discovery. AI SRE handles 20-30% of operational work; TierZero targets 60-70%.

TierZero integrates with your existing stack in about an hour. Connect your observability tools (Datadog, Grafana, New Relic), incident management (PagerDuty, Opsgenie), and communication channels (Slack). The agent starts investigating real alerts and incidents on day one.

Yes. TierZero is SOC 2 Type II certified and HIPAA compliant. It offers SSO/SAML with RBAC, full audit trails, zero data retention options, and full on-premises deployment via Terraform on AWS or GCP — the entire system runs inside the customer environment with only billing/usage data leaving.

Drata cut mean time to resolution by 42% after deploying TierZero, brought root cause identification down to under 7 minutes (from 40+ minutes manual), and saved over 7,000 engineering hours per year. Engineers stay in flow instead of fighting production fires.

TierZero is an AI production agent platform purpose-built for IT operations and AIOps. Unlike statistical AIOps tools that flag anomalies, TierZero investigates root causes, triages alerts, and executes remediation autonomously. It covers 60-70% of operational work — versus 20-30% for typical AI SRE tools — and integrates with Datadog, Grafana, PagerDuty, and Slack in under an hour.

TierZero's proactive discovery agent surfaces cloud security and reliability risks before they cause incidents. It continuously scans infrastructure, deploy events, and configuration drift to flag exposures including misconfigured access controls, expired certificates, and over-privileged services. SOC 2 Type II, HIPAA compliant, with zero-data-retention and on-premises deployment for regulated industries.

Deploy autonomous investigation. Drata cut mean time to resolution by 42% after deploying TierZero — root cause identification dropped from 40+ minutes manual to under 7 minutes — and saved over 7,000 engineering hours per year, without adding headcount.

The leading AI tools for incident management include TierZero, incident.io, Rootly, Resolve AI, and PagerDuty. incident.io, Rootly, and PagerDuty are paging-first platforms with AI features. Resolve AI and TierZero are AI-first platforms. TierZero is distinctive because it closes the action loop — it investigates incidents end-to-end and executes remediation (rollbacks, restarts, PRs, config changes) directly. It plugs in alongside whichever paging tool you already use.

TierZero auto-generates post-incident reviews including timeline, root cause, contributing factors, and 5-whys analysis. The agent draws on alert history, deploy events, conversation context from Slack, and infrastructure changes to produce reviews that previously took engineers 2-4 hours per incident.