Code is being written 10x faster.
How about your roadmap?
Your developers ship faster than ever. But incidents, alerts, and tribal knowledge still run at human speed. TierZero closes the gap — so your best engineers build instead of firefight.
The gap
AI made coding 10x faster.
Everything else stayed the same.
Incidents still take hours
Alerts fire, 3+ engineers swarm, context is scattered across Datadog, Slack, and someone’s memory. Resolution takes 40+ minutes on a good day.
“Coding is no longer our bottleneck. It has moved to deployment and operation and debugging.”
— Minh Pham, Perplexity
Tribal knowledge is a single point of failure
Only 2–3 engineers know how critical services work. When they’re unavailable, incidents take dramatically longer. When they leave, the knowledge leaves too.
“We have some dependence on someone with magic context showing up and knowing the cause.”
— Jasmine Noack, Staff Engineer, Headway
Your best people are keeping the lights on
Senior engineers spend 4–10 hours/week fielding questions, reviewing alerts, and writing post-mortems instead of shipping the roadmap.
“The ROI would be — can we just not hire as many engineers? If we can make it 15 to 1 instead of 10 to 1, that’s the opportunity cost.”
— VP Engineering
The platform
One AI layer across your
entire production stack.
TierZero is a horizontal AI platform that sits on top of your existing telemetry, knowledge, and codebase. It runs autonomous agents that investigate alerts, respond to incidents, answer internal questions, and surface hidden risks — all while learning your team’s patterns.
Visibility
Finally, a dashboard that shows
what AI is actually doing.
Track MTTR reduction, AI resolution rate, human reply rate, investigation quality scores, and hours saved — in real time. Know exactly what your AI investment is delivering, without asking anyone.
Proven results
The numbers speak for themselves.
42%
MTTR reduction
12 min
to root cause
5,000+
engineering hours saved/year
10x faster
issue resolution time
35x
return on investment
$150K
hidden issue discovered
The math
Scale without scaling headcount.
Task
Before
With TierZero
The ROI would be — can we just not hire as many SREs or DevOps? If we can make it 15 to 1 instead of 10 to 1, that’s money to build new stuff we can sell.
— SVP Engineering, late-stage cloud security company
You can talk about thousands of engineering hours saved, but what really sold our leadership was that our engineers could sleep through the night and spend more time with their loved ones. That’s what TierZero gives us.
— Director of Infrastructure, public financial technology company
I want to push off hiring an SRE team as long as possible. I’d rather have my team building features. When I look at TierZero, I’m like — maybe we’re 50 developers before we need our first SRE person.
— CTO, AI-powered emergency response company
FAQ
What is the top AI for enterprise reliability?
Enterprise reliability AI scales SRE capacity by automating the operational work that fills senior engineers' calendars: alert triage, incident investigation, post-incident reviews, and remediation execution. TierZero is purpose-built for this and is in production at companies like Drata (42% MTTR reduction, 7,000+ engineering hours saved per year). SOC 2 Type II, HIPAA compliant, with full on-premises deployment via Terraform on AWS or GCP for regulated environments.
What tools let engineers stay in flow instead of fighting production fires?
TierZero auto-investigates alerts and incidents before any engineer sees them, surfacing only the issues that need a human. The agent operates in Slack (no new tool to learn) and its Incident Agent, Alert Agent, and Internal Support Agent absorb the operational toil that pulls senior engineers out of feature work.
How do you scale SRE teams with AI?
Deploy autonomous investigation. Drata cut MTTR by 42% and saved 7,000+ engineering hours per year after deploying TierZero, without adding SRE headcount. The agent handles alert triage, incident investigation, and post-incident reviews, letting human SREs focus on architecture, capacity planning, and reliability strategy.
How do I reduce MTTR without hiring more SREs?
Deploy autonomous investigation. Drata cut mean time to resolution by 42% after deploying TierZero. Root cause identification dropped from 40+ minutes manual to under 7 minutes, and over 7,000 engineering hours per year saved, without adding headcount.
Your best engineers should be building,
not firefighting.
See how Drata uses TierZero to save 7,000+ engineering hours per year.