For SRE & Platform Teams

Do more
with less.

Support more people and product without throwing bodies at it. TierZero acts as an AI teammate for routine asks so the team can focus on being strategic.

TierZero Core API Alerts dashboard with alert trends and insights

Incidents investigated before you open your laptop.

The Incident Agent pulls logs, traces, metrics, and recent deploys across 50+ integrations — then posts a root cause summary in Slack within seconds. Your on-call engineers wake up to answers, not questions.

TierZero Incident Agent investigation summary showing root cause analysis

Every failed build explained, not just reported.

The CI/CD Agent analyzes pipeline failures in context — correlating test output with recent commits, historical patterns, and service dependencies. It tells your team why the build broke and how to fix it, not just that it failed.

CI/CD Agent
FAILURE DETECTED
Build #4,291feat/payment-retry-logic
12m 54s
Pipeline
Build2m 14s
Unit Tests4m 38s
Integration6m 02s
Deploy Staging
Canary
Failure Analysis3 tests failed
FAIL test_payment_retry_with_timeout
  AssertionError: expected 3 retries, got 0
  at test_retry.py:47
  cause: retry_count not incremented
          when timeout_ms < backoff_ms

The retry loop exits before incrementing retry_count when timeout_ms is less than the backoff interval. This was introduced in commit e7a3f1c.

Historical Context

Similar failure pattern seen in Build #3,892 (2 weeks ago). That fix: add guard clause checking timeout_ms > backoff_ms before entering retry loop.

Suggested Fix
1.Add timeout_ms >= backoff_ms guard in retry loop
2.Set min timeout to backoff_ms when lower
3.Add test case for timeout < backoff edge case

Manage agents like infrastructure

Define and customize TierZero Production Agents through Terraform or the API. Version-controlled, reviewable, and repeatable. We are anti click-ops here.

Terraform Provider
Full API access
Version-controlled config
GitOps-friendly

Stop treading water.

See how TierZero gives your SRE team leverage — not more tickets.