For Engineering Leaders

Code is being written 10x faster.
How about your roadmap?

Your developers ship faster than ever. But incidents, alerts, and tribal knowledge still run at human speed. TierZero closes the gap — so your best engineers build instead of firefight.

The gap

AI made coding 10x faster.
Everything else stayed the same.

Incidents still take hours

Alerts fire, 3+ engineers swarm, context is scattered across Datadog, Slack, and someone’s memory. Resolution takes 40+ minutes on a good day.

Coding is no longer our bottleneck. It has moved to deployment and operation and debugging.

Minh Pham, Perplexity

Tribal knowledge is a single point of failure

Only 2–3 engineers know how critical services work. When they’re unavailable, incidents take dramatically longer. When they leave, the knowledge leaves too.

We have some dependence on someone with magic context showing up and knowing the cause.

Jasmine Noack, Staff Engineer, Headway

Your best people are keeping the lights on

Senior engineers spend 4–10 hours/week fielding questions, reviewing alerts, and writing post-mortems instead of shipping the roadmap.

The ROI would be — can we just not hire as many engineers? If we can make it 15 to 1 instead of 10 to 1, that’s the opportunity cost.

VP Engineering

The platform

One AI layer across your
entire production stack.

TierZero incident investigation

TierZero is a horizontal AI platform that sits on top of your existing telemetry, knowledge, and codebase. It runs autonomous agents that investigate alerts, respond to incidents, answer internal questions, and surface hidden risks — all while learning your team’s patterns.

Visibility

Finally, a dashboard that shows
what AI is actually doing.

Track MTTR reduction, AI resolution rate, human reply rate, investigation quality scores, and hours saved — in real time. Know exactly what your AI investment is delivering, without asking anyone.

January 2026
All Production Agents
Median Response Time
With TZ12.4 min
Without TZ34.7 min
↓ 64% faster
Human Reply Rate
With TZ71.2%
Without TZ24.3%
Investigation Coverage84.0%625 of 744 alerts
Investigation Quality
98.1%
108 of 110 reviews
Median Response TimeTime to first human response (minutes) — investigated vs not investigated
Investigated
Not Investigated
Human Reply Rate% of alert threads with a human reply — lower means more toil eliminated

Proven results

The numbers speak for themselves.

42%

MTTR reduction

Drata

12 min

to root cause

Discord

5,000+

engineering hours saved/year

Weight Watchers

10x faster

issue resolution time

Modernloop

35x

return on investment

Framer

$150K

hidden issue discovered

Eaze

The math

Scale without scaling headcount.

Task

Before

With TierZero

Alert investigation
20 min
5 min
Incident resolution
120 min
35 min
Internal support
20 times/week
1 time/week
Production debugging
60 min/week
10 min/week
Post-mortems
Days
24 hours
Observability cost optimizations
Quarterly reviews
Caught and fixed continuously
The ROI would be — can we just not hire as many SREs or DevOps? If we can make it 15 to 1 instead of 10 to 1, that’s money to build new stuff we can sell.

SVP Engineering, late-stage cloud security company

You can talk about thousands of engineering hours saved, but what really sold our leadership was that our engineers could sleep through the night and spend more time with their loved ones. That’s what TierZero gives us.

Director of Infrastructure, public financial technology company

I want to push off hiring an SRE team as long as possible. I’d rather have my team building features. When I look at TierZero, I’m like — maybe we’re 50 developers before we need our first SRE person.

CTO, AI-powered emergency response company

Your best engineers should be building,
not firefighting.

See how Drata uses TierZero to save 7,000+ engineering hours per year.